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Michael Green's 'How To' Forum
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How To Forum
Jason and Stephan are NOT the same person *LINK*
Posted By: Michael Green In Response To: What goes around comes around (eat your words) (Mark Keegan)
Date: Monday, 6 January 2003, at 2:07 p.m.
All,
I know that Stephan's new product has proved very controversial and judging by comments on my forum and many others, there certainly appear to be some serious customer service issues to be answered.
Our whole online marketing industry only keeps its credibility if things like 100% guarantees are FULLY honored and there should be space for no weaseling out.
My view is that if you don't want to give a guarantee with your product that's your business, but you should have to suffer the proportionate loss of business through those who then won't buy. Having provided the guarantee it must be honored - regardless of whether there are a few/some people who will take advantage.
It's a little like shop-lifting, there will always be some people who will help themselves, but it doesn't mean that everything is bolted down to the shelf.
Plenty of others have made their views clear, both here and on other forums, but I just wanted to slot a message in now to clear up one comment that's been going around which is - as far as I'm aware - completely untrue.
Justin and Stephan are NOT the same person.
Anyone who has heard Stephan interviewed (Peter Twist's radio show for example) will know that he is French Canadian and speaks English with a fairly strong French accent. Whereas Justin is American and speaks with an obvious US accent.
I'm pretty certain that they are unlikely to be one and the same.
I do agree with those who say that it would be helpful if Stephan would actually post direct to this forum - perhaps Justin will arrange?
Michael Green.
How To Corp.
BR>How To Corp.
Why You Should Only Follow One Guru At A Time
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