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Michael Green's 'How To' Forum
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How To Forum
Re: Clarification...
Posted By: Michael Murdock In Response To: Clarification... (Josh Anderson)
Date: Tuesday, 7 February 2006, at 3:18 a.m.
> Yes, I think you are illustrating some of the issues... I believe
> essentially that they are two companies owned by the same group so thier
> specific databases and customer service banks are not interchangeable...> There is an incompatibility between godaddy and reseller services when it
> comes to domain names and proxy email which is not a problem when you have
> your domain registered with a third party.> Essentially you are dealing with the same organization but two different
> entities though.> Hense there is no point in transfering a Godaddy domain to a reseller
> because you will still be governed by the same company standards and
> policies as Godaddy and you will still recieve identical customer service
> and you will still only have access to the products and services Godaddy
> offers (usually less as Godaddy gets first crack at new products and
> services before it is released to the reseller accounts).> Why do I know all this? I am a reseller.
Well, you must have pissed off someone in the organization. I have a number of clients who purchase from me regularly and even some who purchase just for the sake of parking domains with me at Snagadomain.com . They do it because when they have a problem, I will work the support system with them/for them and I have no issues with WildWest, GoDaddy, or whoever it is in the business. It's all in how you provide service to people. I have been in the computer industry for 28 years and even used to run the customer support lines for Pixar for 6 years. Nothing wrong with being a reseller for Godaddy or Wild West. It's called multiple streams of income, and that's what it's all about.Michael Murdock, CEO
DocMurdock.com - Snagadomain.com is a DocMurdock company
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