How To Forum

Re: Easy Download Protector PROBLEM!

Posted By: Michael Green
Date: Monday, 24 July 2006, at 7:35 p.m.

In Response To: Re: Easy Download Protector PROBLEM! (Stephen)

Stephen,

Thanks for posting your concerns below. I know that you and I have tried to crack the problem for a long time now.

As other posters have indicated it's not a general problem as far as I can tell, but something specific to your installation. I use the exact same system and very rarely get someone who tells me that they didn't receive the autoresponder message.

The most likely explanation that I can think of is that the sendmail isn't working properly for you, but why I absolutely cannot fathom out. After all it works for everyone else, including my own use.

The fact that you say that some of your customers do receive the message makes it all the more mysterious!

For the interest of others, as a backup mechanism Easy-Download Protector can also automatically subscribe users to their own autoresponder which could respond with the download area.

In addition the download area with Easy-Download Protector is not a secret. So for example I protect my Easy Ezine Toolkit product with Easy-Download Protector and the download area is http://www.EasyEzineToolkit.com/toolkit but knowing that won't give you access unless you have bought a password -- give it a try. So there's no harm in being very explciit with people about where the download area is BEFORE, DURING and AFTER they purchase!

Kind regards
Michael Green

> I've been using Easy Download Protector for about a year now and the
> problem I have with EDP (and I think its a BIG one!) is that the login
> details auto responder that my customers are supposed to get after
> ordering only works about 20% of the time. Is that a big deal? YES! Why?
> Because if I'm not around to MANUALLY send them an email with their login
> details, then I get irate emails from them wondering what to do next
> because invariably they will try to download their ebook using the
> "Download your product here" link that is shown in their
> Clickbank receipt. Once you add EDP (or possibly any digital protection),
> that download link no longer works. I've asked Clickbank if they could
> please remove that and they won't. I've asked Michael Green (the owner of
> EDP) to fix the AR problem, and that didn't work.....and if he ever does
> then I will be more than happy to post a rebuttal to this! :-)

> I've done a lot of research on the subject, and my dream digital
> protection software will do ALL of the following:
> 1) It will protect my download page from hackers.
> 2) In case of a refund, I can turn off access to their ebook and NOT just
> their access to the download page.
> 3) My PDF ebook can NOT be emailed to someone as an attachment at the
> click of a button (which now ALL PDF's can be).
> 4) My PDF ebook will NOT allow the user to just hit the 'Save' button and
> then pass it around after that (like all PDF's currently do).
> 5) PDF ebooks can not be used or accessed on any other computer.
> 6) It will be easy and simple to install and to add or delete products.
> 7) It will cost up to $300.00 max and won't recurring monthly fee's.

> Sincerely,
> Stephen

y,
> Stephen

Easy-Download Protector

Messages In This Thread

Digital Download Protectors
Vinny -- Friday, 30 June 2006, at 4:51 p.m.

Re: Digital Download Protectors
Michael Mayhew -- Saturday, 1 July 2006, at 1:22 a.m.

ADMIN! Re: Digital Download Protectors
Michael Green -- Sunday, 2 July 2006, at 11:18 p.m.

Re: Digital Download Protectors
Thom Meyer -- Monday, 3 July 2006, at 1:35 a.m.

Re: Digital Download Protectors
tim fulcher -- Monday, 30 October 2006, at 2:38 p.m.

Re: Digital Download Protectors
Sam Stephens -- Wednesday, 1 November 2006, at 6:48 a.m.

Re: Digital Download Protectors
tim fulcher -- Tuesday, 21 November 2006, at 12:56 a.m.

Re: Digital Download Protectors
Sam Stephens -- Tuesday, 21 November 2006, at 1:31 a.m.

Re: Digital Download Protectors
T. Taylor -- Sunday, 2 July 2006, at 12:58 a.m.

Thanks for your help! DNO *DNO*
Vinny -- Monday, 3 July 2006, at 9:34 p.m.

Re: Digital Download Protectors
Satyajeet -- Wednesday, 5 July 2006, at 3:05 p.m.

Re: Digital Download Protectors
Candy Wormdahl -- Thursday, 6 July 2006, at 7:13 p.m.

Re: Digital Download Protectors
Charles Miesel -- Saturday, 8 July 2006, at 1:58 a.m.

Re: Digital Download Protectors
Satyajeet -- Wednesday, 12 July 2006, at 5:25 a.m.

Re: Digital Download Protectors - try Digital Product Guard
Don Richter -- Saturday, 8 July 2006, at 2:35 a.m.

Re: Digital Download Protectors
Sam Stephens -- Tuesday, 11 July 2006, at 7:34 a.m.

Re: Digital Download Protectors
Bill Hely -- Friday, 21 July 2006, at 11:53 p.m.

Re: Digital Download Protectors
Sam Stephens -- Sunday, 23 July 2006, at 12:52 p.m.

Re: Digital Download Protectors
Bill Hely -- Sunday, 23 July 2006, at 11:29 p.m.

Re: Digital Download Protectors
Sam Stephens -- Monday, 24 July 2006, at 12:33 a.m.

Re: Digital Download Protectors
Bill Hely -- Saturday, 29 July 2006, at 1:11 a.m.

Re: Digital Download Protectors
Sam Stephens -- Sunday, 30 July 2006, at 12:40 a.m.

Re: Digital Download Protectors
Gary Sulvaney -- Thursday, 20 July 2006, at 9:00 p.m.

Re: Easy Download Protector PROBLEM!
Stephen -- Friday, 21 July 2006, at 5:53 p.m.

ADMIN! Re: Easy Download Protector PROBLEM!
Michael Green -- Monday, 24 July 2006, at 7:35 p.m.

Re: Easy Download Protector PROBLEM!
Stephen -- Tuesday, 25 July 2006, at 12:39 a.m.

ADMIN! Re: Easy Download Protector PROBLEM!
Michael Green -- Tuesday, 25 July 2006, at 8:44 a.m.

Re: Easy Download Protector PROBLEM!
Sam Stephens -- Sunday, 30 July 2006, at 12:45 a.m.

Re: Easy Download Protector PROBLEM!
Stephen -- Friday, 4 August 2006, at 3:37 p.m.

ADMIN! Re: Easy Download Protector PROBLEM!
Michael Green -- Friday, 4 August 2006, at 5:39 p.m.

Re: Easy Download Protector PROBLEM!
Sam Stephens -- Sunday, 6 August 2006, at 1:44 a.m.

Re: Digital Download Protectors
Stephen -- Saturday, 22 July 2006, at 4:51 p.m.

Re: Digital Download Protectors
Sam Stephens -- Wednesday, 2 August 2006, at 2:31 a.m.

ADMIN! Re: Digital Download Protectors
Michael Green -- Wednesday, 2 August 2006, at 8:29 a.m.

Re: Digital Download Protectors
Ash -- Tuesday, 19 September 2006, at 11:28 p.m.

Re: Digital Download Protectors
Sam Stephens -- Thursday, 19 October 2006, at 11:18 p.m.

Good to see you here Sam... ;o) *DNO*
Rob :o) -- Friday, 20 October 2006, at 2:19 a.m.

Re: Thanks Rob, good to be here *DNO*
Sam Stephens -- Tuesday, 24 October 2006, at 5:16 a.m.

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