How To Forum

Re: Delivery percentages

Posted By: Tom Kulzer
Date: Friday, 2 April 2004, at 4:44 p.m.

In Response To: Delivery percentages (Trevor Clarke)

> Can anyone comment on Get Response? I use this and while their customer
> support service has been very helpful (the autoresponder has not been
> without its problems or complications), I do have a growing concern about
> the delivery success rates. (By that, I mean reaching the recipients
> inbox).

> How can I check on that to gauge the delivery percentage and any patterns
> to non delivery? They used to boast a much better and virtually total
> delivery rate than their rivals but now acknowledge problems with AOL, MSN
> and hotmail.

Getresponse still makes several claims on their homepage
which I have approached Simon (their owner) about to back
up with some stats because our stats show their claims
to not be true.

Deliverability Statistics:

UPDATED: March 16, 2004

Currently automatically monitoring and comparing
delivery of the following domains:

aol.com
bellsouth.net
cs.com
earthlink.net
excite.com
hotmail.com
mac.com
mail.com
msn.com
netscape.net
netzero.com
sbcglobal.net
usa.net
worldnet.att.net
yahoo.com

We also monitor the delivery of all domains that mail
is sent thru on our own system. We have backend systems
that monitor undeliverale messages from all domains across
all of our servers and are automatically notified if more
than 10% of email sent is being rejected from a specific
domain on any of our servers. We then open a trouble ticket
internally and begin the resolution process with that specific
ISP or webhost provider. This is on top of the proactive
communications that we do with all major ISP's before any
such problem might occur. For example, when someone hits
the "This is spam" button on AOL's system we have a specific
relationship with AOL that delivers those reports to us
and we automatically remove that subscriber from the client
list and notify our client of the complaint.

Of the domains listed above, these are the current delivery
issues across the autoresponder service providers mentioned
in this thread.

AWeber.com - 93% delivered.

bellsouth.net 100% missing

Proautoresponder.com - 35% delivered.

aol.com 100% missing
cs.com 100% missing
excite.com 100% missing
hotmail.com 100% missing
mail.com 100% missing
msn.com 100% missing
netzero.com 100% missing
sbcglobal.net 70% bulk/spam folder, 30% missing
usa.net 100% missing
att.net 100% missing
yahoo.com 100% missing

Getresponse.com - 63% delivered.

aol.com 100% missing
cs.com 100% missing
excite.com 100% missing
netscape.net 100% missing
netzero.net 100% missing
verizon.net 100% missing

Emailaces.com - 78% delivered.

excite.com 100% missing
mail.com 100% missing
hotmail.com 20% bulk/spam folder
yahoo.com 100% bulk/spam folder

Sincerely,
Tom Kulzer
CEO & Founder
AWeber Communications
http://www.aweber.com

AWeber Unlimited Autoresponders

Messages In This Thread

Aweber, GetResponse, Proautoresponder
Richard -- Thursday, 1 April 2004, at 7:18 a.m.

Re: Aweber, GetResponse, Proautoresponder
David Geer -- Thursday, 1 April 2004, at 12:17 p.m.

Re: Aweber, GetResponse, Proautoresponder
David -- Thursday, 1 April 2004, at 7:38 p.m.

ADMIN! Re: Only ONE of these three is currently doing the job...
Michael Green -- Thursday, 1 April 2004, at 9:07 p.m.

Re: Only ONE of these three is currently doing the job...
Matt Garrett -- Thursday, 1 April 2004, at 10:34 p.m.

Re: I have to agree with Michael ...
Mike Merz -- Thursday, 1 April 2004, at 10:34 p.m.

Delivery percentages
Trevor Clarke -- Friday, 2 April 2004, at 12:16 a.m.

Re: Delivery percentages
Tom Kulzer -- Friday, 2 April 2004, at 4:44 p.m.

ADMIN! Re: Delivery percentages - thanks Tom
Michael Green -- Friday, 2 April 2004, at 5:14 p.m.

Re: Delivery percentages + a question ??
Paul White -- Saturday, 3 April 2004, at 11:28 p.m.

Re: Delivery percentages
Trevor Clarke -- Saturday, 3 April 2004, at 2:04 a.m.

Re: Delivery percentages
Doug Champigny -- Saturday, 3 April 2004, at 9:27 p.m.

Re: Delivery percentages
Tom Kulzer -- Monday, 5 April 2004, at 2:06 p.m.

Thanks, Tom!
Doug Champigny -- Monday, 5 April 2004, at 3:04 p.m.

Re: Thanks, Tom!
Tom Kulzer -- Monday, 5 April 2004, at 3:16 p.m.

Re: Thanks, Tom!
Doug Champigny -- Monday, 5 April 2004, at 4:02 p.m.

Re: Thanks, Tom!
Tom Kulzer -- Monday, 5 April 2004, at 4:40 p.m.

Re: Thanks, Tom!
Doug Champigny -- Monday, 5 April 2004, at 4:56 p.m.

Re: Thanks, Tom! and Corey Rudhl
Chris Lang -- Saturday, 17 April 2004, at 4:42 p.m.

Where purchased opt-in leads can be safe
Trevor Clarke -- Monday, 5 April 2004, at 5:33 p.m.

Re: Where purchased opt-in leads can be safe
Tom Kulzer -- Monday, 5 April 2004, at 5:46 p.m.

Re: Where purchased opt-in leads can be safe
Trevor Clarke -- Tuesday, 6 April 2004, at 1:01 a.m.

Re: Where purchased opt-in leads can be safe
Tom Kulzer -- Tuesday, 6 April 2004, at 6:52 p.m.

Re: Where purchased opt-in leads can be safe
Trevor Clarke -- Tuesday, 6 April 2004, at 9:31 p.m.

Re: Delivery percentages
Cheryl Gonzalez -- Friday, 9 April 2004, at 3:43 a.m.

Re: Delivery percentages
Tom Kulzer -- Friday, 9 April 2004, at 2:05 p.m.

Re: Delivery percentages
Julia -- Monday, 28 June 2004, at 4:54 p.m.

Re: Delivery percentages
Tom Kulzer -- Monday, 28 June 2004, at 5:13 p.m.

Re: Delivery percentages
Julia -- Monday, 28 June 2004, at 6:08 p.m.

Re: Delivery percentages
Ray -- Thursday, 1 July 2004, at 11:17 p.m.

Looking for Bob
Howard Anderson -- Tuesday, 23 August 2005, at 2:32 a.m.

Aweber's bold deliverability claims (was Re: Delivery percentages)
Simon Grabowski -- Wednesday, 8 March 2006, at 8:22 p.m.

Re: Aweber's bold deliverability claims (was Re: Delivery percentages)
Chris Upson -- Sunday, 12 March 2006, at 8:20 p.m.

Re: Getresponse bold deliverability claims. 99.45%? Seems bogus if they think AWeber's is bogus.
Tom Kulzer -- Monday, 13 March 2006, at 2:24 a.m.

Re: Aweber bold deliverability claims.
Simon Grabowski -- Saturday, 8 April 2006, at 12:47 p.m.

GetResponse Stalking Aweber?
Chris Dudley -- Saturday, 8 April 2006, at 8:57 p.m.

Re: Aweber bold deliverability claims.
Simon Grabowski -- Saturday, 8 April 2006, at 10:29 p.m.

Re: Aweber bold deliverability claims.
Roger Haeske -- Wednesday, 12 April 2006, at 8:42 p.m.

Re: Only ONE of these three is currently doing the job...
Pamela Heywood -- Friday, 2 April 2004, at 9:02 a.m.

Re: Considering using a script on your server? Prepare to educate yourself on the following items..
Tom Kulzer -- Friday, 2 April 2004, at 5:05 p.m.

Re: Only ONE of these three is currently doing the job...
Jim Lodwig -- Sunday, 9 April 2006, at 3:51 p.m.

Re: Aweber, GetResponse, Proautoresponder
Steve Yakim -- Saturday, 3 April 2004, at 9:49 p.m.

Re: Aweber, GetResponse, Proautoresponder
Ed Y -- Thursday, 1 April 2004, at 11:03 p.m.

Re: Aweber, GetResponse, Proautoresponder
Tom Kulzer -- Friday, 2 April 2004, at 3:46 p.m.

Awesome thread...
Mike Mann -- Saturday, 3 April 2004, at 5:31 a.m.

How about Robot Reply?
Anthony Fesalbon -- Friday, 2 April 2004, at 5:20 a.m.

Re: How about Robot Reply?
William Smith -- Thursday, 29 December 2005, at 6:27 p.m.

Re: Aweber, GetResponse, Proautoresponder
Gary Ambrose -- Friday, 2 April 2004, at 7:06 a.m.

Re: Aweber, GetResponse, Proautoresponder
Robert Shields -- Friday, 2 April 2004, at 11:02 a.m.

Re: Aweber, GetResponse, Proautoresponder
David -- Friday, 2 April 2004, at 11:13 a.m.

This is a critical choice...
Fraser Neilson -- Friday, 2 April 2004, at 1:55 p.m.

Re: AutoResponders - Could Someone Please Tell Me... ?
Marty Nicholas -- Friday, 2 April 2004, at 11:25 a.m.

Royal Responder beats them all ... hands down...
Thom Reece -- Friday, 2 April 2004, at 11:45 a.m.

Re:
Chris Lang -- Friday, 2 April 2004, at 2:44 p.m.

Michael - "How many subs did you lose?"
Travis U. -- Saturday, 3 April 2004, at 10:28 p.m.

Re: Michael - "How many subs did you lose?"
William Smith -- Thursday, 29 December 2005, at 6:24 p.m.

Re: Aweber, GetResponse, Proautoresponder
Jim Peck -- Sunday, 4 April 2004, at 1:14 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons
Trevor Clarke -- Sunday, 4 April 2004, at 6:37 p.m.

Re: 30% lose of subscribers with verified opt-in? Do you actually lose sales though...
Tom Kulzer -- Monday, 5 April 2004, at 2:26 p.m.

Re: 30% loss : But who made the ISPs our big brother?
RIchard Keir -- Tuesday, 6 April 2004, at 5:52 a.m.

Re: 30% loss : But who made the ISPs our big brother?
Gary Ambrose -- Tuesday, 6 April 2004, at 8:43 a.m.

Re: 30% loss : But who made the ISPs our big brother?
Tom Kulzer -- Tuesday, 6 April 2004, at 2:10 p.m.

Re: 30% loss : But who made the ISPs our big brother?
Philip Allen -- Friday, 9 April 2004, at 2:45 a.m.

Re: 30% loss : But who made the ISPs our big brother?
Tom Kulzer -- Friday, 9 April 2004, at 2:07 p.m.

Re: 30% loss : But who made the ISPs our big brother?
Cheryl Gonzalez -- Friday, 9 April 2004, at 7:23 p.m.

ISPs are our big brother!
Chris Lang -- Saturday, 17 April 2004, at 5:39 p.m.

Re: ISPs are our big brother!
Mike MacDonell -- Sunday, 30 May 2004, at 7:45 a.m.

Yes, but ...
John Glube -- Monday, 31 May 2004, at 7:18 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
Julia -- Wednesday, 30 June 2004, at 4:11 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
DianeM -- Wednesday, 30 June 2004, at 4:44 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
Julia -- Wednesday, 30 June 2004, at 5:01 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
Trevor Clarke -- Wednesday, 30 June 2004, at 5:14 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
Julia -- Wednesday, 30 June 2004, at 6:12 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
Julia -- Wednesday, 30 June 2004, at 6:15 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
Trevor Clarke -- Thursday, 1 July 2004, at 2:09 p.m.

Re: Aweber, GetResponse, Proautoresponder - comparison pros and cons(to Trevor)
Aubrey Carroll -- Monday, 5 July 2004, at 11:41 p.m.

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